A: Wise-owl.com holds an Australian Financial Service Licence (No. 246670) to provide general financial product advice, which does not take into account your individual investment objectives, financial situation and/or needs. We can however discuss our stock choices and the methodology behind the reasons why the stocks were chosen. If you require specific information to help you with your investment decisions please seek the advice of a financial adviser. Wise-owl.com can recommend a financial adviser if you don't have one.

A: Advertising past returns is misleading and is not indicative of future returns. Results measured by hit rates such as 80% of the stocks picked are winners is very misleading. The 20% of stocks you got wrong might result in a loss that is bigger than the gain made on winning stocks, thus bringing your overall return into the negative. Another method of measuring returns is through the same methods as a managed fund. Again this method is misleading because this is assuming every member bought all recommendations. That is why we do not measure returns because the methods can be misleading and past results are not indicative of future performances. However what we can show you is case studies of past recommendations which can be found in the education section on the home page. These are intended to be educational in nature, rather than an indication of future performance.

A: When you sign up with wise-owl.com you will be asked to specify a password and username for your account. Your password and username will give you access to the member login section at the top of the website, allowing you to access the latest report and associated services.

A: Wise-owl.com has a specialist team of customer liaison officers dedicated to helping members with questions they might have about their membership. The office is open from 9am to 5.30pm Monday to Friday. Contact phone number: 1300 306 308 or email info@wise-owl.com

A: The Equities, ASX200 and Trading Reports are published every Sunday and are available from the member login area by approximately 12pm to ensure you are ready for Monday's open. They are published approximately 48 times each year.

A: No, wise-owl.com is not a stockbroker and is only licensed to provide general financial product advice, which does not take into account your individual investment objectives, financial situation and/or needs.

Wise-owl.com has a suggested list of brokers on our website to assist you with your broking needs.

A: Once again, the answer to this question is totally up to the individual. Part of our philosophy is to determine how much money you can afford to risk before you can invest. Our online calculators can then suggest the quantity of shares to buy and the total money you need to invest, based on your own risk threshold.

A: There is no magic answer to this question. However, our philosophy is to pre-determine your risk first. It is up to you to decide how much you can afford to risk based on any investment or trade. Once you have decided, wise-owl.com has a risk management strategy that suggests not risking more than 2% to 3% on any one position. Our online calculators can then help you calculate the maximum number of shares to buy based on your own risk threshold.